Evaluation
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TraveLite
Introduction

In this section, we will discuss each phase of our interface development. We used 3 methods to test our prototype, iterating between each pass, paper-prototyping with users, heuristic evaluation with a group of experts, and informal user testing on our interactive prototype. In addition, we also performed an experiment on one aspect of possible idea for the visual design.

Paper Prototyping Synopsis
For this first stage of the design process, we first created rough sketches of the main pages, then converted these into a paper "computer" with a paper "screen" to represent the primary pages of the site. We then tested this prototype on 3 users, using an informal 'talk aloud' method. From this feedback, we moved onto a flat html prototype with limited interactivity. Full Report
Heuristic Evaluation Synopsis
For this initial interactive prototype (primarily relying on links between pages for the interactivity), we then had a fellow group of students, usability experts, perform a heuristic evaluation. We, in turn, evaluated their interface. From these results, we then started to build out the interface, developing all of the primary pages and main functionality. Full Report
Informal User Testing Synopsis
This informal usability study was designed to identify aspects of the TraveLite system that users find difficult or easy. We also sought feedback from participants regarding how TraveLite could improve to match needs and expectations. This evaluation was conducted on the Second Interactive Prototype. We conducted this study in two sessions. On the first we tested 4 people and discovered some very serious problems with the interface. We fixed the major problems, primarily having to do with our business model and interaction flow, and tested another three potential users. Full Report
Visual Design Experiment Synopsis
  In this experiment, we compared an interface that uses visualization, IBM's Visual Attribute Explorer, to two forms-based interfaces, one flat and one that dynamically shows query results. Tasks had to do with choosing a set of restaurants. We wanted to find out how the interfaces compared in terms of task completion time, quality of query results and user confidence. In addition, we collected user satisfaction information. We also wanted to determine whether textual training had any impact on success with the visualization interface. Full Report


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email: travelite@sims.berkeley.edu

Last modified: 02-May-2001